Understanding Cloud PBX
The term Cloud PBX should not be completely new to people who have an interest in phone systems. It is a term one is almost sure to come across when exploring Internet-based systems to manage phones. However, the clarity of this term might not come by as easily.
No need to fret though. It is a common occurrence to find tech terms explained in language that leaves more questions than answers. This article, however, is tailored to eliminate this little problem. It explains in the simplest terms what Cloud PBX actually is and its work in partnership with Internet-based phone systems.
What is a Cloud PBX?
This is a system that uses two aspects of technology: Cloud Computing and PBX. Cloud Computing, the simpler term of the two, is the practice of using virtual space to store and access data. Data on the ‘cloud’ is remotely accessible as opposed to data stored on a physical hard drive.
PBX, on the other hand, is the system that enables phone service providers to route phone calls. The acronym is condensed from the term ‘Public Branch Exchange.’ PBX combines with cloud storage to map the phone system over the internet, creating what is known as VoIP (Voice Over Internet Protocol) phone system.
Hardware vs Cloud PBX
Before cloud systems, PBX required an actual physical site where things were run and managed. The result was a complex installation that required a lot of resources to set up. The hardware alone would consume thousands of dollars to set up, with management coming at an extra cost.
There has been a complete turnaround towards this end with the onset of cloud PBX. All that is required of the provider is to pick one of many available providers to virtually host their system. The process is easy and the cost is greatly reduced, with charges within the range of $25 a month.
Cloud PBX: The Phone System of the Future
With cloud storage, the phone system industry is now more accommodative. The cost of getting in and expanding is made much easier by the elimination of costly infrastructure. System owners, for example, just need to notify the host when a new worker requires access.
The virtual storage makes data safer and also increases the amount that can be stored in one place. Since there is no hardware involved, such data can not be easily destroyed by physical injury. The expansion also becomes easier as it only requires a few clicks to create accounts for new users.
Furthermore, phone system owners achieve the advantage of greater system flexibility. The system can be accessed from multiple devices at a go without having to queue to retrieve and manage data. As a result, the end user is exposed to a more satisfying experience that offers much greater speeds for all communication options.
The revolution that has been brought by Cloud PBX systems is progressive and doesn’t look like it will be rolling back anytime soon. Rather, advancement in technology is going to make the model even more potent. The market is revolutionized too, seeing as entry and operation is now much easier.